Brad has been with Qantas Airways for over 25 years as a Customer Service Manager. Brad’s journey with QCCT and Mercy Centre began through a serendipitous encounter. While on a flight, his colleague Ricardo Alarcon, the then Project Manager Thailand, shared his experiences of visiting the centre during layovers in Bangkok and spoke passionately about the incredible work being done there. This encounter sparked Brad’s interest and marked the beginning of an extraordinary journey.

Brad eagerly embraced the opportunity to contribute and make a difference. He took on the role of Project Manager and has personally sponsored three children at Mercy Centre, creating a meaningful connection and fostering a truly rewarding experience.

Through his involvement with QCCT and Mercy Centre, Brad has had the privilege of witnessing the transformative impact of their work firsthand. This experience has deepened his commitment to the cause, fuelling his passion for creating positive change in the lives of those in need.

With his extensive experience in customer service management and his genuine dedication, Brad is an invaluable asset to the QCCT community. His unwavering support and sponsorship, coupled with his drive to make a difference, contribute to the meaningful impact that QCCT has achieved.